The Cooperative Credit Union Association is a primary resource for education for both credit union staff and volunteers in building the skills and knowledge required to keep credit unions competitive in the financial services industry. The creeping complexity of regulatory burden and the pressures of managing tight margins make it increasingly difficult for credit unions to ensure their staff and volunteers are well-informed. To help overcome these obstacles, the Association provides webinars  for distance learning opportunities.

Please contact Bernadette Hines with any questions at BHines@ccua.org or 302-322-9341.

Credit Union Webinar Network

 Credit Union Webinar Network

Webinars, an important part of our overall training program, allow flexibility in training to meet the demands of a busy credit union; and the Association as a long-term partnership with the Credit Union Webinar Network to deliver quality webinar training for credit union employees. As a result, affiliated credit unions in Delaware will be able to participate in discounted programs, and we will be able to offer discounted archived sessions to our small asset sized credit unions.

Eliminate the time and expense of travelling to training sessions by registering for a live webinar, presented in your own office. Or expand the value of the session by opting for the archived webinar – a recorded version available for six months after the live program date.

CU Webinar Network provides a downloadable link to everyone who registers for an archived webinar.  This link allows you to download all the files onto your computer, so the webinar and related materials can be accessed for an unlimited time period on your network or PC (although you still just have six months in which to place your order).  Instructions are included with each link explaining how to do this. Use your downloaded webinar as an “off-the-shelf” training program for those that could not attend the live session, for future training, or as a resource.

The network uses a VoIP (Voice over Internet Protocol) platform that makes it easier than ever to participate in webinars! A computer with speakers is all that is necessary to listen and view a webinar – NO phone is required! Of course, those that don’t have computer speakers, or suffer with poor audio quality, can dial into audio with their phones. All handouts, supplements, and instructions for each webinar are emailed directly to the participant prior to the webinar.

More information on the program, including payment options.

Live Date September Sessions Expires
9/07 Financial Literacy Part 1: Understanding the NCUA Regulations & the 7 Critical Risk Areas Directors Should Track 3/07
9/08 Writing Effective Credit Memos & Loan Narratives 3/08
9/13 Navigating Compliance Issues for Promotions, Bonuses, Contests & Sweepstakes 3/13
9/20 Director & Officer Liability: Rules, Risks & Trends 3/20
9/21 ACH for the Frontline 3/21
9/22 Best Practices for Garnishments & Levies: Getting It Right! 3/22
9/27 Mobile Remote Deposit Strategies: Technology, Deployment Models & Risks 3/27
9/28 Clarifying Signature Card Confusion for Personal & Business Accounts: Compliance, Account Titling & Ownership 3/28
9/29 Maximizing LinkedIn to Build a “Social Selling” Culture 3/29
Live Date October Sessions Expires
10/04 Handling Dormant Accounts, Unclaimed Property & Escheatment 4/04
10/05 Essential Compliance Regulations for Deposit Operations 4/05
10/06 Avoiding the Top 10 Legal & Compliance Mistakes in the E-Statement Process 4/06
10/12 Skills & Tools for Improving Teller Performance 4/12
10/13 Proper Repossession, Notice & Sale of Non-Real Estate Collateral 4/13
10/18 Liquidity Funding Concerns in a Rising Interest Rate Market 4/18
10/19 Understanding Title Insurance Policies, Commitments & ALTA Endorsements 4/19
10/20 Conducting the 2016 ACH Audit  4/20
 10/25 Maximizing Recoveries on Charged-Off Loans  4/25
 10/26 Auditing Your Loan Portfolio: Consumer, Commercial & Real Estate  4/26
10/27 Financial Literacy Part 2: Using Financial Statements & Key Ratios to Understand & Monitor Your Credit Union 4/27

View detailed course descriptions, access archived webinars, and view the complete webinar schedule.

Credit Union Webinar Network Presents a Complimentary On-Demand Webinar for Our Valued Webinar Participants:

Blockchain Technology:  What It Is & How It May Change the Financial Industry

For more information, and to access this FREE webinar, please click here.