Sensitive data exposed to misuse or loss – it’s the stuff of nightmares. When important organizational data leaks off of your system, it’s a serious problem. Loss of confidential information has caused significant reputational and legal issues for many organizations. In this webinar, you will learn the intricacies of data loss, where breaches happen, how they can hurt your institution, and how to stop them. You’ll also benefit from information about which tools help prevent data breaches and how to evaluate them.
WHO SHOULD ATTEND? This informative session is designed for staff with various levels of knowledge about information security and risk management.
Presented by Tom Garcia, InfoSight, Inc.
Examiners are spending more time reviewing board activities. From reviewing minutes to questioning the management team about their board interaction, directors are in their sights. Are you prepared for the next round of examinations?
The board is the ultimate authority within the financial institution and with continued pressure on the regulatory front and bottom line, every institution should prepare for more scrutiny than ever. However, with smart preparation, more scrutiny doesn’t have to mean more time spent on compliance.
This webinar will cut through the “regulatory speak” and demonstrate how concentrated preparation around key regulatory and operational issues can put examiners at ease and benefit the financial institution. The keys lie in understanding the logic behind an examination, the part each board member plays in management and risk oversight, and understanding their role in the examination process.
WHO SHOULD ATTEND? This informative session is designed for board members, Supervisory Committee members, executives, internal auditors, compliance staff, and anyone involved in the examination process and compliance function.
Presented by David A. Reed, JD, Reed and Jolly, PLLC
Is your credit union retaining email and other electronic business records in compliance with the law, regulations, and organizational guidelines? Failure to preserve, protect, and produce email and other electronic records in a timely, legally valid manner could result in protracted lawsuits, court sanctions, fines, unhappy members, or damaged reputations. Could your credit union survive a million-dollar penalty for record mismanagement?
Federal and state laws require credit unions to retain email and other electronically stored information (ESI) in compliance with e-discovery guidelines. Credit unions engaged in electronic banking must also adhere to the E-SIGN Act. However, many credit unions have unwittingly established unlawful online-banking and record-retention programs. Others are challenged by the legally compliant management of email and other forms of ESI. Thanks to smartphones and social media, there is growing pressure (and confusion) when it comes to the compliant creation, retention, and disposition of business record email and other ESI. Attend this webinar to learn a seven-step strategy for the effective and compliant management of electronic business records.
WHO SHOULD ATTEND? This informative program will benefit compliance officers, attorneys, records managers, IT professionals, risk managers, operations managers, and others who preserve, protect, and produce email and other forms of ESI.
Presented by Nancy Flynn, The ePolicy Institute™& Business Writing Institute™
Credit unions’ use of social media continues to skyrocket. Consequently, it is only a matter of time until hackers find creative methods to steal from this environment. Financial institutions increasingly depend on social media to attract, interact with, and retain members. These outlets present methods to promote products and services to your members, monitor reputational risks, and interactively engage potential members. As your credit union expands its social media footprint, exposure to an array of operational, compliance, reputational, and strategic risks also increases. To mitigate these risks, the FFIEC issued guidance in December 2013 related to social media use by banks, savings associations, credit unions, and nonbank institutions. The guidance, “Social Media: Consumer Compliance Risk Management Guidance,” provides a framework to understand and mitigate social media risks. It provides the foundation auditors should use in testing and verifying this environment.
The “M” in the CAMEL rating is partly determined by the quality of your IT examination, and effective auditing is vital for a successful examination. Whether you conduct self-audits or outsource them (as most credit unions do), you are required to test and verify the security controls to protect your social media environment. How do you best do this? How do you select the right auditor that can keep up with new social media attacks and technologies? Is there a social media auditing process that promotes quality and efficiency? What does such an audit policy and program documentation look like? Are there best practices to follow? These questions will be answered in this informative webinar.
WHO SHOULD ATTEND? This informative session is best suited for those responsible for the audit function. It is also very relevant for IT personnel, COOs, CEOs, chief risk officers, chief information officers, chief technology officers, information security officers, chief compliance officers, operations officers, and board members.
Presented by Dr. Kevin Streff, Secure Banking Solutions
Credit memos are generally associated with commercial lending and are used for new loan requests or renewals, periodic financial reviews, and documenting the file for workout situations and associated action plans. The key to writing effective credit memos and loan narratives is to develop consistently detailed presentations that help decision makers fully understand the nature of the borrower/business, as well as the credit relationship and/or the project being financed. They should identify the risks and explain financial data in terms of key line items, material funds flows, trends, and variances in order to paint the picture of the borrower’s financial condition, ongoing viability, and capacity to meet obligations and projections. The level of detail and analysis should be appropriate to the complexity and size of the relationship, and should always focus on assessing the overall credit risk to ensure the lender has enough information to make sound credit decisions. This webinar will look at how to develop meaningful write-ups and avoid getting caught in the “form-over-function” trap.
WHO SHOULD ATTEND? This informative session is designed for commercial lenders, credit analysts, and commercial loan administration professionals.
Presented by Lisa Zigo, Brode Consulting Services
Directors are responsible for setting and controlling the direction of the credit union. The NCUA requires board members to achieve a basic level of financial literacy. The first step is to understand the elements of a financial statement. In this advanced webinar, participants will elevate their financial literacy by learning to interpret multiple analyses and determine what effect these measures have on the financial success and viability of the credit union. (It is assumed participants already possess basic financial literacy concepts).
IF YOU MISSED THIS RELATED WEBINAR: “Foundations of Financial Literacy for Directors: Analysis of Financials & Calculation of Ratios” on July 8, 2014, you can order an archive of the live webinar, complete with handout materials.
WHO SHOULD ATTEND? This informative session is designed for directors, ALCO members, Supervisory Committee members, CEOs, and CFOs.
Presented by Dr. Randy Thompson, VirtualCorps.com
The number one issue employees have in dealing with individual retirement accounts (IRAs) and health savings accounts (HSAs) is a lack of confidence. With a tax code over 73,000 pages, it is no wonder employees shy away from these products.
How would you answer these questions?
Most employees would advise the member to see their financial advisor. Without the confidence to handle IRAs or HSAs, basic questions can cause panic. However, having the ability to answer both basic and complex questions can make the difference between building or losing banking relationships. This program will build employee confidence, and unlike any other IRA and HSA programs, will teach staff how to be the professional that members seek.
WHO SHOULD ATTEND? This informative session is designed for all employees responsible for opening, administering, and promoting IRAs and HSAs.
Presented by John Baptista Jr., Impact Training & Consulting
Getting escrow right is very important to the borrower, your credit union, and the examiners. It involves many requirements, including initial analysis and disclosure, annual disclosures, recordkeeping, and more. For example, RESPA, TILA, and flood compliance regulations all address when escrow is required. This webinar will review the entire process, and reveal common errors and examiner citations that highlight the “hot buttons.” Checklists will be provided to ensure your credit union complies with the escrow requirements and that your disclosures and statements are complete, compliant, and correct.
The handouts will be provided in Word using procedural language. This will provide a template for writing or enhancing your own escrow procedures.
WHO SHOULD ATTEND? This informative session is designed for compliance officers, lending personnel, and auditors.
Presented by Ann Brode, Brode Consulting Services, Inc.
Corporations, partnerships, LLCs – with so many business entities, it can be challenging to determine who is authorized to open, close, and transact business. Who is authorized to handle accounts on behalf of the business? What types of documentation will you need to show proper authority? What are the pitfalls of using consumer agreements and disclosures instead of business account agreements, signature cards, and disclosures? How are businesses qualified for membership in the credit union? This webinar explores all of these issues and more.
WHO SHOULD ATTEND? This informative session is designed for new accounts staff, tellers, account service representatives, business account representatives, branch supervisors, and anyone involved in soliciting business accounts.
Presented by Mary-Lou Heighes, Compliance Plus, Inc.