Distance Learning

The Delaware Credit Union League is a primary resource for education for both credit union staff and volunteers in building the skills and knowledge required to keep credit unions competitive in the financial services industry. The creeping complexity of regulatory burden and the pressures of managing tight margins make it increasingly difficult for credit unions to ensure their staff and volunteers are well-informed. To help overcome these obstacles, the League includes webinars and teleconferences among its many distance learning opportunities.

Please contact Bernadette Hines with any questions at bernadette@dcul.org or 302-322-9341.

Credit Union Webinar Network

 Credit Union Webinar Network

Webinars, an important part of our overall training program, allow flexibility in training to meet the demands of a busy credit union; and the League has a long-term partnership with the Credit Union Webinar Network to deliver quality webinar training for credit union employees. As a result, affiliated credit unions in Delaware will be able to participate in discounted programs, and we will be able to offer discounted archived sessions to our small asset sized credit unions.

Eliminate the time and expense of travelling to training sessions by registering for a live webinar, presented in your own office. Or expand the value of the session by opting for the archived webinar – a recorded version available for six months after the live program date.

CU Webinar Network provides a downloadable link to everyone who registers for an archived webinar.  This link allows you to download all the files onto your computer, so the webinar and related materials can be accessed for an unlimited time period on your network or PC (although you still just have six months in which to place your order).  Instructions are included with each link explaining how to do this. Use your downloaded webinar as an “off-the-shelf” training program for those that could not attend the live session, for future training, or as a resource.

The network uses a VoIP (Voice over Internet Protocol) platform that makes it easier than ever to participate in webinars! A computer with speakers is all that is necessary to listen and view a webinar – NO phone is required! Of course, those that don’t have computer speakers, or suffer with poor audio quality, can dial into audio with their phones. All handouts, supplements, and instructions for each webinar are emailed directly to the participant prior to the webinar.

More information on the program, including payment options.

Live Date February Sessions Expires
2/02 Managing & Administering Employee Compensation & Benefit Programs 8/02
2/03 New Compliance Officer Boot Camp 8/03
2/04 Dealing with ACH Tax Refunds: Exceptions, Postings & Liabilities 8/04
2/05 New Exception for Annual Privacy Notice Requirements Effective Immediately!  **ARCHIVE ONLY** 8/05
2/11 Avoiding Compliance Violations in Advertising 8/11
2/16 Telephone Consumer Protection Act: What You Need to Know About the New Requirements 8/16
2/17 Overseeing Credit Union Performance: The Role of Audit 8/17
2/18 Determining Cash Flow from Personal Tax Returns Part 1: Schedules A, B, C & D 8/18
2/23 Teller Development: Managing Dual Control & Cash Limits 8/23
2/24 Construction to Permanent Lending Compliance with CFPB Rules: Including TRID Changes 8/24
2/25 Top 10 Ways to Improve Skills as a Supervisory Committee 8/25
Live Date January Sessions Expires
1/05 Record Retention & Destruction Rules: Electronic & Paper 7/05
1/06 New Unauthorized ACH Rules: Impact on Return Rates & Fee Thresholds 7/06
1/07 Essential Compliance Requirements for Lenders 7/07
1/12 Maximizing Cyber Security Soundness & Minimizing Incidents 7/12
1/14 The Essentials of Collection Law 7/14
1/19 Denied Loan Requirements: Consumer, Commercial & Real Estate 7/19
1/20 Adjustable rate Mortgage (ARM) Rule Changes Effective April 1, 2016 7/20
1/21 IRA & HSA Update & Review 2016 7/21
1/26 Managing Reports to the Board: Requirements, Timing, Delivery Options, Risks & Concerns 7/26
1/27 Demystifying Rules for TRID Tolerances 7/27
1/28 Completing the CTR Line-by-Line 7/28

View detailed course descriptions, access archived webinars, and view the complete webinar schedule.

 NorthLegal Webinars

NorthLegal Training and Publications (“NorthLegal”) is dedicated to providing the most accurate and current legal information possible for credit unions and other consumer lending institutions, to helping those institutions develop careful and practical procedures for complying with the laws that govern them, and to doing so with a minimum of legal jargon and in a way that is understandable.

NorthLegal Webinars allow you to train multiple employees for just $145 per internet connection. The webinars are 90 minutes long.
View the webinar schedule and access archived webinars

Quickbite Teleconferences

This training method allows unlimited listeners on your office speaker phone. Registrants** receive a toll-free number and pass code that will allow entrance to the teleconference. Seminar handouts will be sent prior to the session via e-mail along with dial-up instructions.

Registration is required 1 week prior to the teleconference. Take advantage of audio archive included with each registration available for 60 days after activation! All you need is a PC with Internet access, speakers or a headset.

 Cancellations are not accepted since audio archive is available for 60 days.

**You must be registered for the session to hear the audio-recorded version and receive handouts.

February – May QB Brochure                        QB Registration Form

Date  Session Title
2/02 You CAN Always Cross-Sell: 3 Tricks That Always Work!
2/04 Smart Investments & Liquidity Tactics
2/09 Robert’s Rules of Order
2/17 IRA Training          **90 minutes**
3/08 Understanding ALM Sensitivity Analysis
3/15 Notary Public Training
5/10 Skip Tracing
6/07 Mobile Security
6/23 Fiduciary Accounts
7/12 Stop Cold Calling!
7/21 Reg CC         **TC- 2 Hours**
7/27 RESPA/TILA
8/10 Getting More Strategic About Lending
9/13 Fraud Topic de Jour
9/29 Bankruptcy Basics
10/04 The Daily Dozen: Everyday Sales and Marketing Metrics That Drive Sustainable Success
11/29 The DNA of Cybersecurity Risk
12/01 From the Show Room to Your Lobby: Double Your Success with Indirect Members