Distance Learning

The Delaware Credit Union League is a primary resource for education for both credit union staff and volunteers in building the skills and knowledge required to keep credit unions competitive in the financial services industry. The creeping complexity of regulatory burden and the pressures of managing tight margins make it increasingly difficult for credit unions to ensure their staff and volunteers are well-informed. To help overcome these obstacles, the League includes webinars and teleconferences among its many distance learning opportunities.

Please contact Bernadette Hines with any questions at bernadette@dcul.org or 302-322-9341.

Credit Union Webinar Network

 Credit Union Webinar Network

Webinars, an important part of our overall training program, allow flexibility in training to meet the demands of a busy credit union; and the League has a long-term partnership with the Credit Union Webinar Network to deliver quality webinar training for credit union employees. As a result, affiliated credit unions in Delaware will be able to participate in discounted programs, and we will be able to offer discounted archived sessions to our small asset sized credit unions.

Eliminate the time and expense of travelling to training sessions by registering for a live webinar, presented in your own office. Or expand the value of the session by opting for the archived webinar – a recorded version available for six months after the live program date. As an added bonus, the archived option includes a FREE audio/visual CD ROM of the presentation, question and answer sessions, and program handouts. Use the archived webinar or this “off-the-shelf” training program for those that could not attend the live session or for future training.

More information on the program, including payment options.

Live Date February Sessions Expires
2/24 FFIEC Assessments & Recent Developments in Cyber Security Risk Management 8/24
2/25 Top 10 Compliance Mistakes in Advertising 7/22
2/26 Advanced ACH Specialist Series: Setting & Monitoring Effective ACH Exposure Limits 8/26
Live Date March Sessions Expires
3/03 Qualifying Borrowers Using Personal Tax Returns Part 2: Income from Rentals, Royalties, Partnerships, S Corporations & Farms 9/03
3/04 IRA Series: Traditional & Roth IRA Fundamentals & Compliance Considerations 9/04
3/05 Avoiding Loss at the Teller Line 9/05
03/11 Effective Management of Credit Report Disputes: Completing ACDVs, AUDs & Correcting Joint Members’ Credit 9/11
3/12 Enterprise Risk Management: The Roles of the Board & Supervisory Committee 9/12
3/18 Flood Insurance Compliance Review & Update: Including Changes Effective April 1, 2015 9/18
3/19 HR Series: Performance Management: A Seasoned Supervisor’s Guide 9/19
3/24 Social Media Content Strategies for Visibility & Positioning of Your Credit Union 9/24
3/25 The TILA/RESPA Integrated Disclosure Line-by-Line Part 1: Loan Estimate 9/25
3/26 Director Series: Evaluating Your Board & CEO 9/26
Live Date April Sessions Expires
04/02 New Accounts Series: Opening Trust Accounts: Compliance, Documentation, Signing Authority & Deposit Insurance Issues 10/02
04/07 ACH Rules Update 2015 10/07
04/08 Advanced Issues in Dormant Accounts, Unclaimed Property & Escheatment 10/08
04/09 Current Issues in Physical Security Risk: Regulatory Compliance & Best Practices 10/09
04/14 A Primer on Recognizing & Handling Troubled Debt Restructuring 10/14
04/15 CFPB Real Estate Loan Collection Rules for Mortgage Servicers 10/15
04/21 HR Series: Monitoring Employee Work-Related & Personal Social Media: Should We? How? Is it Legal? 10/21
04/22 The TILA/RESPA Integrated Disclosure Line-by-Line Part 2: Closing Disclosure 10/22
04/23 Current Trends in Cyber Crime & Payments Fraud 10/23
04/28 Red Flags, Privacy & Ethical Considerations: Know Your Compliance Responsibilities 10/28
04/29 EMV & Debit Cards: Preparing for the October 1, 2015 Liability Shift 10/29

View detailed course descriptions, access archived webinars, and view the complete webinar schedule.

 NorthLegal Webinars

NorthLegal Training and Publications (“NorthLegal”) is dedicated to providing the most accurate and current legal information possible for credit unions and other consumer lending institutions, to helping those institutions develop careful and practical procedures for complying with the laws that govern them, and to doing so with a minimum of legal jargon and in a way that is understandable.

NorthLegal Webinars allow you to train multiple employees for just $145 per internet connection. The webinars are 90 minutes long.
View the webinar schedule and access archived webinars

Special Presentation: Thursday, February 26, 2015  – from 1:00 – 3:00 pm

Federal Rules Against Calling or Texting Cell Phones (and Other Protected Devices)

Do you know what you need to know about the Telephone Consumer Protection Act prohibition against certain calls to cell phones and other wireless devices? Do you understand how it applies to fraud alerts, money transfers and collection calls?Do you understand this law well enough to protect your financial institution? Do you know that your financial institution may have significant potential liability even if you don’t use an autodialer at all? Even if your customer gave you his or her cell phone number? Do you know this law doesn’t just impact the collections department; it can impact many departments within your financial institution?

Join Attorney Eric North, who has been helping financial institutions comply with and avoid liability under the TCPA since 2008, as he discusses

  • Exactly what the law says and how it affects you;
  • Common misunderstandings about the law;
  • How recent court decisions have interpreted the law in ways that have a significant impact;
  • How interpretations of the law by a federal regulator agency help you—and how they place you at serious risk;
  • The potential damages for violating the law—even accidentally;
  • Things you must discuss with every collection agency (and with many other vendors) that you use;
  • Practical and technological steps your financial institution can take to minimize your risk; and
  • Sample contract language you may consider using.

Invite your CU’s attorney and collection agency to participate, too!

Register before the program begins and pay only $145 for both the live program AND access to the replay as often as you like for 180 days Afterward, the replay alone may be purchased for $160.00.

For more information, and to register for this webinar, please click here.

Quickbite Teleconferences

This training method allows unlimited listeners on your office speaker phone. Registrants** receive a toll-free number and pass code that will allow entrance to the teleconference. Seminar handouts will be sent prior to the session via e-mail along with dial-up instructions.

Registration is required 1 week prior to the teleconference. Take advantage of audio archive included with each registration available for 60 days after activation! All you need is a PC with Internet access, speakers or a headset.

 Cancellations are not accepted since audio archive is available for 60 days.

**You must be registered for the session to hear the audio-recorded version and receive handouts.
Download February Quickbite Brochure

Live Date Session Cost Time
2/3 IRA’S   **available via audio archive only** $169 11:00 – 1:00
2/5 Supervisory Committee Rules & Regulations   **available via audio archive only** $99 11:00 – 12:00
2/10 Documenting &Disciplining Employees  **available via audio archive only** $99 11:00 – 12:00
2/12 Becoming the Digital Native $99 11:00 – 12:00
2/19 Business Development – Prospecting for SEGs $99 11:00 – 12:00
2/24 Decedent Accounts $99 11:00 – 12:00
2/26 Collections $99 11:00 – 12:00

Download March Quickbite Brochure

Live Date Session Cost Time
3/3 Avoiding Credit Card Fraud $99 11:00 – 12:00
3/5 Employee Engagement $99 11:00 – 12:00
3/11 Notary Public Training $99 11:00 – 12:00
3/18 Negotiable Instruments/Endorsements $99 11:00 – 12:00
3/25 Lending Strategies for Growth, Profitability & Retention $99 11:00 – 12:00
3/31 Vendor Due Diligence $99 11:00 – 12:00