Distance Learning

The Delaware Credit Union League is a primary resource for education for both credit union staff and volunteers in building the skills and knowledge required to keep credit unions competitive in the financial services industry. The creeping complexity of regulatory burden and the pressures of managing tight margins make it increasingly difficult for credit unions to ensure their staff and volunteers are well-informed. To help overcome these obstacles, the League includes webinars and teleconferences among its many distance learning opportunities.

Please contact Bernadette Hines with any questions at bernadette@dcul.org or 302-322-9341.

Credit Union Webinar Network

 Credit Union Webinar Network

Webinars, an important part of our overall training program, allow flexibility in training to meet the demands of a busy credit union; and the League has a long-term partnership with the Credit Union Webinar Network to deliver quality webinar training for credit union employees. As a result, affiliated credit unions in Delaware will be able to participate in discounted programs, and we will be able to offer discounted archived sessions to our small asset sized credit unions.

Eliminate the time and expense of travelling to training sessions by registering for a live webinar, presented in your own office. Or expand the value of the session by opting for the archived webinar – a recorded version available for six months after the live program date.

Beginning in January 2016, CU Webinar Network will provide a downloadable link to everyone who registers for an archived webinar.  This link will allow you to download all the files onto your computer, so the webinar and related materials can be accessed for an unlimited time period on your network or PC (although you will still just have six months in which to place your order).  Instructions will be included with each link explaining how to do this. Use your downloaded webinar as an “off-the-shelf” training program for those that could not attend the live session, for future training, or as a resource.

CDs will no longer be provided for archived orders placed after January 1 and all 2016 webinars. Archive orders for 2015 webinars placed before December 31, will still include a free audio/visual CD ROM, which includes the original audio/visual presentation, the question and answer sessions, and the handouts.

The network uses a VoIP (Voice over Internet Protocol) platform that makes it easier than ever to participate in webinars! A computer with speakers is all that is necessary to listen and view a webinar – NO phone is required! Of course, those that don’t have computer speakers, or suffer with poor audio quality, can dial into audio with their phones. All handouts, supplements, and instructions for each webinar are emailed directly to the participant prior to the webinar.

More information on the program, including payment options.

Special Opportunity – for a limited time only!

The Delaware Credit Union League and the Credit Union Webinar Network are pleased to offer a complimentary, in-demand webinar for our valued webinar participants:

Disparate Impact Analysis:  What the U.S. Supreme Court’s Decision Means for Your Institution

Under a disparate impact analysis, an institution can be found liable for discrimination even if there was no intent to discriminate and even if steps were taken to prevent discrimination. This webinar will explain the importance of clearly stating a legitimate business purpose for all policies and procedures and provide ideas on how to defend against disparate impact claims.

This free webinar is available until December 31, 2015. For more information, including a link to the webinar, please click here.

Live Date September Sessions Expires
09/01 The 20 Most Important Things to Know About TRID Compliance Before the Revised October 3 Deadline 03/01
09/02 Defining & Identifying Third-Party Senders: Risk, Liability & Audit Requirements 03/02
09/03 Members for Life: Creating an Effective Member Retention Plan 03/03
09/09 HR Danger Zones: Regulations, Requirements & Best Practices to Keep You Out of Trouble 03/09
09/10 Loan Concentration Management: Evaluation, Risk Tolerance & Regulatory Guidance 03/10
09/15 Loan Underwriting Basics: Interviewing, Credit Reports, Debt Ratios & Regulation B 03/15
09/16 Managing the 8 Categories of Risk Assessment 03/16
09/17 UDAAP for the Board & Senior Management 03/17
9/21 Expanded Financial Protections Under the New Military Lending Act, Including SCRA Update    **ARCHIVE ONLY** 03/21
09/22 Imaged Documents: What to Keep, What to Destroy, What Holds Up in Court? 03/22
09/23 Regulator Guidance & Issues in ATM Security 03/23
09/24 Auditing IRAs Step-by-Step 03/24
09/29 Compliance Regulations for Deposit Operations 03/29
09/30 Mortgage Advertising: Keeping Your Promotions Compliant 03/30
Live Date October Sessions Expires
10/01  Regulatory & Legal Risks of Overdraft Protection: Recent Issues & Best Practices 04/01
10/06 Call Report Preparation: Advanced Lending Schedules 04/06
10/07 Powers-of-Attorney & Living Trust Documents: Guidelines for Deposit Accounts 04/07
10/08 Regulation E Requirements for Debit Card Error Resolution: Processing, Disclosure & Investigation 04/08
10/13 The New Flood Rules, Including the Mandatory Escrow Rule Effective January 1, 2016 04/13
10/14 Advanced Financial Literacy Update for New & Experienced Directors: ALM Primer & New Financial, Accounting & Risk Issues 04/14
10/15 Identifying, Reporting & Monitoring Suspicious Activity 04/15
10/20 Understanding & Navigating ACH Rules for ODFIs 04/20
10/21 The Ins & Outs of Credit Union Share Insurance: Protecting Your Member 04/21
10/22 Opening Accounts for Minors: Ownership, Access & Transactions 04/22
10/26 Clarifying the Confusion: TRID Issues & FAQs 04/26
10/27 Adverse Action: Consumer & Mortgage Loan Best Practices 10/27
10/28 Supervisory Committee Duties & Responsibilities 10/28

View detailed course descriptions, access archived webinars, and view the complete webinar schedule.

 NorthLegal Webinars

NorthLegal Training and Publications (“NorthLegal”) is dedicated to providing the most accurate and current legal information possible for credit unions and other consumer lending institutions, to helping those institutions develop careful and practical procedures for complying with the laws that govern them, and to doing so with a minimum of legal jargon and in a way that is understandable.

NorthLegal Webinars allow you to train multiple employees for just $145 per internet connection. The webinars are 90 minutes long.
View the webinar schedule and access archived webinars

Quickbite Teleconferences

This training method allows unlimited listeners on your office speaker phone. Registrants** receive a toll-free number and pass code that will allow entrance to the teleconference. Seminar handouts will be sent prior to the session via e-mail along with dial-up instructions.

Registration is required 1 week prior to the teleconference. Take advantage of audio archive included with each registration available for 60 days after activation! All you need is a PC with Internet access, speakers or a headset.

 Cancellations are not accepted since audio archive is available for 60 days.

**You must be registered for the session to hear the audio-recorded version and receive handouts.

Live Date September Sessions Cost Time
09/01 Deposit Account Regulations $99 11:00 – 12:00
09/03 Loan Modifications $99 11:00 – 12:00
09/09 “What If” Planning Using Loan Application Data $99 11:00 – 12:00
09/14 Three Components of Success Online – DCL $99 11:00 – 12:00
09/22 Social Media Compliance $99 11:00 – 12:00
09/24 Cyber Liability/Data Security $99 11:00 – 12:00
09/29 What Does Membership Growth Have to do with Google Analytics? $99 11:00 – 12:00
Live Date October Sessions Cost Time
10/01 Changes to the Mortgage Lending Rules $99 11:00 – 12:00
10/06 HR Forms $99 11:00 – 12:00
10/08 Expanding Your Credit Union’s Loan Portfolio $99 11:00 – 12:00
10/14 Ten Steps to Relentless Loan Growth $99 11:00 – 12:00
10/20 Sparking Innovation at Your Credit Union $99 11:00 – 12:00
10/22 Bankruptcy $99 11:00 – 12:00
10/27 How to Engage Members thru Smart Phones & Tablets $99 11:00 – 12:00
10/29 Customer ID Program (CIP) for Credit Unions $99 11:00 – 12:00

View the September-October Quickbites Brochure.