Distance Learning

The Delaware Credit Union League is a primary resource for education for both credit union staff and volunteers in building the skills and knowledge required to keep credit unions competitive in the financial services industry. The creeping complexity of regulatory burden and the pressures of managing tight margins make it increasingly difficult for credit unions to ensure their staff and volunteers are well-informed. To help overcome these obstacles, the League includes webinars and teleconferences among its many distance learning opportunities.

Please contact Bernadette Hines with any questions at bernadette@dcul.org or 302-322-9341.

Credit Union Webinar Network

 Credit Union Webinar Network

Webinars, an important part of our overall training program, allow flexibility in training to meet the demands of a busy credit union; and the League has a long-term partnership with the Credit Union Webinar Network to deliver quality webinar training for credit union employees. As a result, affiliated credit unions in Delaware will be able to participate in discounted programs, and we will be able to offer discounted archived sessions to our small asset sized credit unions.

Eliminate the time and expense of travelling to training sessions by registering for a live webinar, presented in your own office. Or expand the value of the session by opting for the archived webinar – a recorded version available for six months after the live program date. As an added bonus, the archived option includes a FREE audio/visual CD ROM of the presentation, question and answer sessions, and program handouts. Use the archived webinar or this “off-the-shelf” training program for those that could not attend the live session or for future training.

The network uses a VoIP (Voice over Internet Protocol) platform that makes it easier than ever to participate in webinars! A computer with speakers is all that is necessary to listen and view a webinar – NO phone is required! Of course, those that don’t have computer speakers, or suffer with poor audio quality, can dial into audio with their phones. All handouts, supplements, and instructions for each webinar are emailed directly to the participant prior to the webinar.

More information on the program, including payment options.

Live Date July Sessions Expires
07/07 Compliance Regulations for the Frontline 01/07
07/08 Managing E-SIGN, E-Statements & E-Disclosures 01/08
07/14  Three-Prong Approach to Internal Controls, Recordkeeping  & Lending 01/14
07/15 Understanding the Board’s Role in Cyber Security Risk 01/15
07/16 When a Depositor Dies: Next Steps & Best Practices 01/16
07/20 Using the Newly Released FFIEC Cyber Security Assessment Tool – ARCHIVE ONLY 01/20
07/21 Credit Unions in a Consolidating Industry: Acquiring Another Institution or Branch 01/21
07/22 Developing Your UDAAP Program: Policy, Procedures, Risk Assessment & Audit 01/22
07/23 Your Member Has Filed Bankruptcy, Now What? 01/23
07/28 Check Handling: Holds, Stop Payments, Official Checks & More 01/28
07/29 Does Your Originator Agreement Meet NACHA Rule Requirements? 01/29
07/30 Regulatory Oversight of Third-Party Vendors: Due Diligence, Management & Contracts 01/30
Live Date August Sessions Expires
08/04 Business Account Signature Cards & Resolutions: Entities, Authority & Documentation 02/04
08/05 Fair Lending Comparative File Review 02/05
08/06 Call Report Preparation: Basic Lending Schedules, Including Loans by Type, Delinquency, Charge-Offs & Unused Commitments 02/06
08/10 USPAP Issues & Best Practices for Residential Appraisal Reviewers: Avoiding Violations 02/10
08/11 CFPB Income Verification Rules for Self-Employed Borrowers: Tax Implications for Qualified Mortgages 02/11
08/12 Best Practices for Commercial Lending & Commercial Loan Portfolios 02/12
08/19 Website & Social Media Compliance 02/19
08/20 Garnishments, Subpoenas, Summonses, Levies: Handling Official Demands for Member Funds 02/20
08/25 Financial Literacy Fundamentals for New Directors: Financial Statements, Key Ratios & How to Monitor Your Credit Union 02/25
08/26 Facebook: Update on System, Strategies, Techniques & Tips 02/26
08/27 Essential Recordkeeping from Hiring to Firing 02/27

View detailed course descriptions, access archived webinars, and view the complete webinar schedule.

 NorthLegal Webinars

NorthLegal Training and Publications (“NorthLegal”) is dedicated to providing the most accurate and current legal information possible for credit unions and other consumer lending institutions, to helping those institutions develop careful and practical procedures for complying with the laws that govern them, and to doing so with a minimum of legal jargon and in a way that is understandable.

NorthLegal Webinars allow you to train multiple employees for just $145 per internet connection. The webinars are 90 minutes long.
View the webinar schedule and access archived webinars

NorthLegal Collections  2015 NorthLegal Collections Conference      ***NEW***


The NorthLegal Collections Conference is a new program developed by the same people who have brought the NorthLegal Bankruptcy Conference to financial institutions every year since 2001, and has been developed in response to requests for in-depth, practical training regarding the many laws that govern how consumer debt is collected. The Collections Conference will provide valuable and current information both to those who are new to consumer collections and to those who have many years of experience.

During the conference, participants will learn about and discuss:

  • Important federal laws and regulations governing the consumer collections industry;
  • The role of the CFPB in consumer collections;
  • How to make the most effective use of the third party business partners such as collection agencies, repo agencies and attorneys;
  • Important tips for writing effective and legally sound collection letters;
  • “Hot” issues that can get create legal problems if not handled carefully; and more!

For additional details, and conference brochure, please visit www.northlegal.com.

Quickbite Teleconferences

This training method allows unlimited listeners on your office speaker phone. Registrants** receive a toll-free number and pass code that will allow entrance to the teleconference. Seminar handouts will be sent prior to the session via e-mail along with dial-up instructions.

Registration is required 1 week prior to the teleconference. Take advantage of audio archive included with each registration available for 60 days after activation! All you need is a PC with Internet access, speakers or a headset.

 Cancellations are not accepted since audio archive is available for 60 days.

**You must be registered for the session to hear the audio-recorded version and receive handouts.

Live Date July Sessions Cost Time
7/7 Skip Tracing $99 11:00 – 12:00
7/9 Basic Account Titling $99 11:00 – 12:00
7/16 Wire Fraud $99 11:00 – 12:00
7/21 Why Marketing Analytics Change Landscape $99 11:00 – 12:00
7/23 Website Compliance $99 11:00 – 12:00
7/28 Review, React, Remediate – Responding to Problem Loans $99 11:00 – 12:00
Live Date August Sessions Cost Time
8/6 TC: Leadership/Multitasking for CU Managers $169 11:00 – 1:00
8/11 The Virtual Model $99 11:00 – 12:00
8/13 Paradox of Relationship Sales $99 11:00 – 12:00
8/18 Big Data $99 11:00 – 12:00
8/25 Regulatory Updates- NCUA, The Fed, FDIC & CFPB $99 11:00 – 12:00
8/27 New & Used Vehicle Lending $99 11:00 – 12:00

View the July/August Quickbites Brochure.