Distance Learning

The Delaware Credit Union League is a primary resource for education for both credit union staff and volunteers in building the skills and knowledge required to keep credit unions competitive in the financial services industry. The creeping complexity of regulatory burden and the pressures of managing tight margins make it increasingly difficult for credit unions to ensure their staff and volunteers are well-informed. To help overcome these obstacles, the League includes webinars and teleconferences among its many distance learning opportunities.

Please contact Bernadette Hines with any questions at bernadette@dcul.org or 302-322-9341.

Credit Union Webinar Network

 Credit Union Webinar Network

Webinars, an important part of our overall training program, allow flexibility in training to meet the demands of a busy credit union; and the League has a long-term partnership with the Credit Union Webinar Network to deliver quality webinar training for credit union employees. As a result, affiliated credit unions in Delaware will be able to participate in discounted programs, and we will be able to offer discounted archived sessions to our small asset sized credit unions.

Eliminate the time and expense of travelling to training sessions by registering for a live webinar, presented in your own office. Or expand the value of the session by opting for the archived webinar – a recorded version available for six months after the live program date. As an added bonus, the archived option includes a FREE audio/visual CD ROM of the presentation, question and answer sessions, and program handouts. Use the archived webinar or this “off-the-shelf” training program for those that could not attend the live session or for future training.

More information on the program, including payment options.

Live Date May Sessions Expires
05/05 Strategic Planning Best Practices for the Board & Senior Management 11/05
05/06 Revised Escrow Rules Effective August 1, 2015 11/06
05/11 The FFIEC’s New Appendix J on Outsourced Technology Services: Required Actions, Vendor Management & Business Continuity Expectations 11/11
05/12  IRA Death Distributions: Beneficiary Options & Tax Consequences 11/12
05/13 Duties of the Board Secretary: Fundamentals, Best Practices & E-Package Delivery 11/13
05/14 Home Equity, HELOC & Second Lien Risk Management, Including Maturing HELOC Guidance 11/14
05/19 You’re the New HR Officer, Now What? 11/19
05/20 ACH Death Notification Entries (DNEs) & Reclamations: Your Credit Union’s Liability 11/20
05/21 Wire Transfer Compliance: Who is Liable? 11/21
05/26 Testing Loan Audit Procedures fro Integrated Disclosure Compliance 11/26
05/27 Credit Union Basics for New Employees Part 1: Financial System, Deposit Operations,  Lending 11/27
05/28 The ALLL in Troubled Debt Restructuring: Identifying & Accounting for Impaired Loans 11/28
Live Date June Sessions Expires
06/02 Introduction to Call Reporting: Overview of Requirements & Reporting, Recent Updates & Common Mistakes 12/02
06/03 Collection Call Techniques: Compliant Telephone Scripts & Responses 12/03
06/04 Commercial Loan Application Danger Zones 12/04
06/10 Countdown to Integrated Disclosure Deadline: August 1, 2015 12/10
06/11 Using the New Fannie Mae Collateral Underwriter for Mortgages 12/11
06/16 When a Borrower Dies: Next Steps & Best Practices 12/16
06/17 Properly Handling Fiduciary Accounts: Authority, Ownership, Access & Liability 12/17
06/18 Stress Testing Your Loan Portfolio: Regulations, Risk & Impact on Value 12/18
06/23 Processing IRA Rollovers & Transfers 12/23
06/24 Credit Union Basics for New Employees Part 2: Regulatory Issues, Exams & Audits 12/24
06/25 From Frontline Teller to Supervisor: Developing Skills & Making a Smooth Transition 12/25
06/30 Understanding Asset/Liability Management Concepts 12/30
Live Date July Sessions Expires
07/07 Compliance Regulations for the Frontline 01/07
07/08 Managing E-SIGN, E-Statements & E-Disclosures 01/08
07/14  Three-Prong Approach to Internal Controls, Recordkeeping  & Lending 01/14
07/15 Understanding the Board’s Role in Cyber Security Risk 01/15
07/16 When a Depositor Dies: Next Steps & Best Practices 01/16
07/21 Credit Unions in a Consolidating Industry: Acquiring Another Institution or Branch 01/21
07/22 Developing Your UDAAP Program: Policy, Procedures, Risk Assessment & Audit 01/22
07/23 Your Member Has Filed Bankruptcy, Now What? 01/23
07/28 Check Handling: Holds, Stop Payments, Official Checks & More 01/28
07/29 Does Your Originator Agreement Meet NACHA Rule Requirements? 01/29
07/30 Regulatory Oversight of Third=Party Vendors: Due Diligence, Management & Contracts 01/30

View detailed course descriptions, access archived webinars, and view the complete webinar schedule.

 NorthLegal Webinars

NorthLegal Training and Publications (“NorthLegal”) is dedicated to providing the most accurate and current legal information possible for credit unions and other consumer lending institutions, to helping those institutions develop careful and practical procedures for complying with the laws that govern them, and to doing so with a minimum of legal jargon and in a way that is understandable.

NorthLegal Webinars allow you to train multiple employees for just $145 per internet connection. The webinars are 90 minutes long.
View the webinar schedule and access archived webinars


Quickbite Teleconferences

This training method allows unlimited listeners on your office speaker phone. Registrants** receive a toll-free number and pass code that will allow entrance to the teleconference. Seminar handouts will be sent prior to the session via e-mail along with dial-up instructions.

Registration is required 1 week prior to the teleconference. Take advantage of audio archive included with each registration available for 60 days after activation! All you need is a PC with Internet access, speakers or a headset.

 Cancellations are not accepted since audio archive is available for 60 days.

**You must be registered for the session to hear the audio-recorded version and receive handouts.

Live Date  May Sessions Cost Time
5/7 TC: Compliance Hot Topics $169 11:00 – 1:00
5/12 ALM Best Practices $99 11:00 – 12:00
5/14 Trading Spaces Marketing $99 11:00 – 12:00
5/19 Five Critical Steps to Mitigating Cyber Attacks $99 11:00 – 12:00
5/21 Lifestyle Lending $99 11:00 – 12:00
5/28 TC: Reg. Z $169 11:00 – 1:00
Live Date  June Sessions Cost Time
6/4 TC: Teller Boot Camp I $169 11:00 – 1:00
6/9 Strategies for Attracting Youth $99 11:00 – 12:00
6/11 TC: Teller Boot Camp II $169 11:00 – 1:00
6/16 Innovative Strategic Process to Create Thriving Financial Cooperatives $99 11:00 – 12:00
6/18 Winning with Auto Lending $99 11:00 – 12:00
6/23 Think Big – Act Small $99 11:00 – 12:00
6/25 10 Steps to a Successful Compliance Program $99 11:00 – 12:00
6/30 ACH New Rules Update $99 11:00 – 12:00
Live Date July Sessions Cost Time
7/7 Skip Tracing $99 11:00 – 12:00
7/9 Basic Account Titling $99 11:00 – 12:00
7/16 Wire Fraud $99 11:00 – 12:00
7/21 Why Marketing Analytics Change Landscape $99 11:00 – 12:00
7/23 Website Compliance $99 11:00 – 12:00
7/28 Review, React, Remediate – Responding to Problem Loans $99 11:00 – 12:00