Distance Learning

The Delaware Credit Union League is a primary resource for education for both credit union staff and volunteers in building the skills and knowledge required to keep credit unions competitive in the financial services industry. The creeping complexity of regulatory burden and the pressures of managing tight margins make it increasingly difficult for credit unions to ensure their staff and volunteers are well-informed. To help overcome these obstacles, the League includes webinars and teleconferences among its many distance learning opportunities.

Please contact Bernadette Hines with any questions at bernadette@dcul.org or 302-322-9341.

Credit Union Webinar Network

 Credit Union Webinar Network

Webinars, an important part of our overall training program, allow flexibility in training to meet the demands of a busy credit union; and the League has a long-term partnership with the Credit Union Webinar Network to deliver quality webinar training for credit union employees. As a result, affiliated credit unions in Delaware will be able to participate in discounted programs, and we will be able to offer discounted archived sessions to our small asset sized credit unions.

Eliminate the time and expense of travelling to training sessions by registering for a live webinar, presented in your own office. Or expand the value of the session by opting for the archived webinar – a recorded version available for six months after the live program date.

Beginning in January 2016, CU Webinar Network will provide a downloadable link to everyone who registers for an archived webinar.  This link will allow you to download all the files onto your computer, so the webinar and related materials can be accessed for an unlimited time period on your network or PC (although you will still just have six months in which to place your order).  Instructions will be included with each link explaining how to do this. Use your downloaded webinar as an “off-the-shelf” training program for those that could not attend the live session, for future training, or as a resource.

CDs will no longer be provided for archived orders placed after January 1 and all 2016 webinars. Archive orders for 2015 webinars placed before December 31, will still include a free audio/visual CD ROM, which includes the original audio/visual presentation, the question and answer sessions, and the handouts.

The network uses a VoIP (Voice over Internet Protocol) platform that makes it easier than ever to participate in webinars! A computer with speakers is all that is necessary to listen and view a webinar – NO phone is required! Of course, those that don’t have computer speakers, or suffer with poor audio quality, can dial into audio with their phones. All handouts, supplements, and instructions for each webinar are emailed directly to the participant prior to the webinar.

More information on the program, including payment options.

Special Opportunity – for a limited time only!

The Delaware Credit Union League and the Credit Union Webinar Network are pleased to offer a complimentary, in-demand webinar for our valued webinar participants:

Disparate Impact Analysis:  What the U.S. Supreme Court’s Decision Means for Your Institution

Under a disparate impact analysis, an institution can be found liable for discrimination even if there was no intent to discriminate and even if steps were taken to prevent discrimination. This webinar will explain the importance of clearly stating a legitimate business purpose for all policies and procedures and provide ideas on how to defend against disparate impact claims.

This free webinar is available until December 31, 2015. For more information, including a link to the webinar, please click here.

Live Date November Sessions Expires
11/03 Form 1099 Reporting: 3rd Vendors, Foreclosures, Debt Forgiveness & More 05/03
11/04 IRR Policies, Considerations & Consequences: What Directors Should Know 05/04
11/05 Increasing Sales Now: How to Develop & Implement an Effective Internal Sales Campaign 05/05
11/09 Preparing for the Impact of Same Day ACH 05/09
11/10 IRA Reporting, Common Issues & Error Resolution 05/10
11/12 Regulatory Requirements for the Board & Senior Management 05/12
11/16 CECL, the ALLL & FASB’s Proposed Standard for Recognizing Credit Impairment: What’s Changing & Why Preparing Now is Critical 05/16
11/17 The New Security Officer: Responsibilities, Best Practices & Skill-Building Tools 05/17
11/18 Nuts & Bolts of Effective Metro 2 Credit Reporting via e-OSCAR 05/18
11/19 Responsibilities & Liability When Check or ACH Fraud Occur 05/19
11/24 Top 10 Mistakes in Deposit Compliance Exams 05/24
11/25 **Archive Only**  Comparing the Wide Array of Mobile Payment Plans: Apple Pay vs. Samsung Pay vs. Android Pay 05/25
Live Date December Sessions Expires
12/01 Call Report Preparation: Financial Statements, Including Schedule B Investments, C CUSOs & D Derivatives 06/01
12/02 Appraisals for Non-Performing Assets 06/02
12/03 Reg E Error Resolutions Rules vs. NACHA Operating Rules: Obligations, Consumer Disputes & Case Studies 06/03
12/07 Examining the Proposed Federal Changes to Overtime Pay Exemptions & the Potential Impact to Credit Unions 06/07
12/08 Safe Deposit Issues: Drilling, Unpaid Rent, Death & Unclaimed Property 06/08
12/09 BSA Special Risks: Policy, Law Enforcement & Regulator Issues 06/09
12/10 Managing Accounts & Records for Nonresident Aliens: Opening, Identifying, Monitoring & Tax Reporting 06/10
12/14 Revised TRID Mortgage Exam Procedures: Reviewing September 15, 2015 Changes 06/14
12/15 Robbery Prevention, Apprehension & Recovery 06/15
12/16 Opening Donation, Benevolent & Other Accounts for Nonprofit Organizations & Corporations 06/16
12/17 Exercising the Right of Setoff on Deposit Accounts & Loans 06/17

View detailed course descriptions, access archived webinars, and view the complete webinar schedule.

 NorthLegal Webinars

NorthLegal Training and Publications (“NorthLegal”) is dedicated to providing the most accurate and current legal information possible for credit unions and other consumer lending institutions, to helping those institutions develop careful and practical procedures for complying with the laws that govern them, and to doing so with a minimum of legal jargon and in a way that is understandable.

NorthLegal Webinars allow you to train multiple employees for just $145 per internet connection. The webinars are 90 minutes long.
View the webinar schedule and access archived webinars

Quickbite Teleconferences

This training method allows unlimited listeners on your office speaker phone. Registrants** receive a toll-free number and pass code that will allow entrance to the teleconference. Seminar handouts will be sent prior to the session via e-mail along with dial-up instructions.

Registration is required 1 week prior to the teleconference. Take advantage of audio archive included with each registration available for 60 days after activation! All you need is a PC with Internet access, speakers or a headset.

 Cancellations are not accepted since audio archive is available for 60 days.

**You must be registered for the session to hear the audio-recorded version and receive handouts.

Live Date November Sessions Cost Time
11/03 Handling Irate Members $99 11:00 – 12:00
11/05 Call Center -The Remote Delivery Branch $99 11:00 – 12:00
11/09 Big Ideas for Credit Union Marketing $99 11:00 – 12:00
11/17 Underwriting Red Flags $99 11:00 – 12:00
11/19 Website Optimization – Key to Engage Members Digitally $99 11:00 – 12:00
11/23 E-Document Strategy – Key to CU Success $99 11:00 – 12:00
Live Date December Sessions Cost Time
12/01 The 12 Days of Leadership $99 11:00 – 12:00
12/03 Reg E $99 11:00 – 12:00
12/08 Interviewing Skills $99 11:00 – 12:00
12/10 How to Appeal to Your Members in their Prime Lending Years $99 11:00 – 12:00
12/16 Dodd-Frank Mortgage Disclosure Update $99 11:00 – 12:00
12/22 Website Security Audit Tips $99 11:00 – 12:00
12/29 BAH! HMDA – Reg C $99 11:00 – 12:00