Volume 30, Number 8                                                                                                  May 15, 2010

 


HEADLINE NEWS

Cheney Named New CUNA CEO

Bill Cheney will take the reins as CUNA president/CEO July 5, succeeding Dan Mica. Cheney, 49, is president/CEO of the California/Nevada Credit Union Leagues.

“After an exhaustive search, in which nearly 100 highly qualified candidates were considered, the CUNA Board has unanimously accepted and certified the executive search committee’s recommendation of Bill as the next chief executive of our association,” says Kris Mecham, CUNA Board chairman. “Bill’s long service to credit unions, as both a financial institution executive and association leader, ensure our association will not miss a beat in advocating for credit unions.”

“I am ready for the challenge and excited about the opportunity,” Cheney says. “Dan Mica has built a great team and I look forward to leading it in continued pursuit of critical credit union goals.”

Harriet May, CUNA vice chairman and leader of the executive search committee, said Cheney’s background in credit unions was a key factor in the search group’s recommendation of his hiring.

“While we considered candidates from both inside the credit union movement and outside of it,” she says, “we ultimately recommended Bill for the job because of his peerless and extensive background as a credit union professional and as a professional advocate for credit unions. He knows us—and we know him.”

Current CUNA CEO Dan Mica applauded the board’s selection of Cheney as CUNA’s next leader. “He has the resume and the real experience to do the job brilliantly,” Mica says. “His many visits to Capitol Hill and the relationships he has built, his tireless work with the regulator, his bonds with his California and Nevada members, his knowledge of credit unions and of business in general makes him the ideal candidate. I anticipate an absolutely seamless transition from my tenure to that of the new leader of the credit union movement.”

Mica adds that the transition is already underway, and that he will be working with Cheney until the new CEO’s official start date, which will be July 5. Mica will remain available to Cheney for counsel through the remainder of the year.

Cheney began his credit union career in 1987 with Security Service Federal Credit Union in San Antonio. In 1997, he was named president/CEO of Xerox Federal Credit Union (now called Xceed Federal Credit Union) in El Segundo, California.

In 2006, the California/Nevada Credit Union Leagues tapped Cheney as their president/CEO. While overseeing the combined organizations’ operations, Cheney is credited with building the leagues’ affiliation while improving their operational efficiencies.

 

Mid-Atlantic Corp Annual Meeting

Mid-Atlantic Corporate FCU will hold its 2010 annual meeting on Friday, June 18, at the Sheraton Harrisburg Hershey Hotel, beginning with a served breakfast at 8:00 a.m. The annual business meeting will follow at 9:00 a.m.

A charity golf tournament and luncheon will be held on Thursday, June 17, at Dauphin Highlands Golf Course. A reception and guided tour of the Corporate office will be offered on Thursday evening.

To register for the annual meeting and/or the charity golf tournament, visit www.midatlanticcorp.org, and click on the Annual Meeting/Golf Tournament link on the home page.

COMPLIANCE RECAP

Internet Gambling Rules Take Effect June 1

CUNA has confirmed with Federal Reserve Board staff that the Unlawful Internet Gambling Enforcement Act (UIGEA) regulations are on track for mandatory compliance on June 1. The Fed and the U.S. Treasury pushed back the compliance date from Dec. 1, 2009, to June 1, 2010, just days before credit unions were originally scheduled to comply with the new requirements.

The rules require credit unions and other financial institutions to establish and implement policies and procedures to identify and block restricted Internet gambling transactions or rely on those procedures established by the payments system. Participants in card systems and money transfer business operators are covered by the rule. Many participants in ACH systems, check collection, and wire transfer systems are exempt from the rule. However, the exemptions are complicated and contain a number of exceptions. Most credit unions are impacted by the rules to some extent.

CU PolicyPro Can Help Prepare For June 1 Internet Gambling Rule

     Internet gambling rules will become effective on June 1. Credit unions must have policies in place to know accountholders and follow procedures established by card processors and payment systems.      The following policies in CU PolicyPro contain information on Internet Gambling:

2211 Internet Gambling (Business Accounts)
2290 Internet Gambling (Wire Transfers)
2610 Internet Gambling (Automated Clearing House Operations)
2611 Internet Gambling (ACH Management)

 

     Information is also available on CUNA’s e-Guide under the “Internet Gambling” topic (password protected): http://cuna.org/compliance/member/eguide/eguide_internetgambling.html.

Copying Military ID?

Question: Our credit union has often accepted military ID (both active and retired) as proper identification for our members, and we make a copy as proof that we followed our Customer Identification Program (CIP) procedures. Recently we were challenged that we may not copy military ID. Are you aware of this restriction and/or can you cite a regulation that either permits or prevents us from copying this type of ID?

Answer: According to “Identification (ID) Cards for Members of the Uniformed Services, Their Dependents, and Other Eligible Individuals” (the Department of Defense Instruction Number 1000.13, issued on December 5, 1997), “Photocopying of the DD Forms 2, DD Form 1173, or DD Form 1173-1 to facilitate medical care processing, check cashing, or administering other military-related benefits to eligible beneficiaries are examples of authorized photocopying.” 

When it comes to maintaining a photocopy of the ID, a credit union must make a business decision as to whether or not photocopying a military ID for their Customer Identification Program (CIP) is a permissible practice. If unsure, a credit union could simply consider changing its policy to state that it will only collect the information on a military ID, but will not photocopy it. Photocopying identification is not a requirement of the CIP—the CIP only requires documentation of identification used. If your credit union prefers to photocopy the ID, it would be prudent to contact your credit union’s legal counsel for their legal opinion. [Source: InfoSight newsletter]

Mid-Atlantic Corporate’s 2009 Audited Financials

     Mid-Atlantic Corporate’s 2009 audited financials have been posted to its website. All members will receive a hard copy in the mail in the next few weeks. To view the full financials, go to www.midatlanticcorp.org and select the link under “Latest News” on the right-hand side of the screen. The financials can also be viewed on the “Documents” page in Zephyr® under the “Financials” header.

CU SYSTEM NEWS

Treasury Goes Green, Saves Green

The U.S. Department of the Treasury has announced a broad new initiative to dramatically increase the number of electronic transactions that involve Treasury and millions of citizens and businesses, a move that is expected to save more than $400 million and 12 million pounds of paper in the first five years alone. 

Starting immediately, the Treasury will begin implementing a three-pronged initiative to dramatically reduce the number of transactions that are conducted on paper by moving them to electronic systems. Aside from the large cost savings, electronic transactions provide safety, convenience, and control for payment recipients, taxpayers, and savings bond holders. 

·                Individuals receiving Social Security, Supplemental Security Income, Veterans, Railroad Retirement, and Office of Personnel Management benefits will be required to receive payments electronically. Individuals will be able to receive benefits either through direct deposit into a bank account or Treasury’s Direct Express debit card. The requirement will apply to new enrollees beginning on March 1, 2011, and to existing check recipients beginning on March 1, 2013. 

·                Businesses currently permitted to use paper Federal Tax Deposit coupons will have to make those deposits electronically beginning in 2011, with a few exceptions, primarily businesses with $2,500 or less in quarterly tax liabilities that pay when filing their returns.

·                The option to purchase paper savings bonds through payroll deductions for federal employees will be eliminated on September 30, 2010, and for the private sector by January 1, 2011. Individuals will still be able to purchase paper savings bonds at financial institutions for themselves and as gifts. 

Quarters to Recognize National Parks; Boy Scouts Honored With Silver Dollar

The U.S. Mint has unveiled designs for the first five quarters in the America the Beautiful Quarters Program. In a ceremony at the Newseum in Washington, D.C., mint officials announced that the new series will honor 56 national parks and other sites in all 50 states, the District of Columbia, and the U.S. territories.

The first coin, featuring Hot Springs National Park in Arkansas, became available in April. Five quarters will be issued yearly through 2021 in the order in which the featured attraction was established as a national park or national site.

scoutcoinThe U.S. Mint is also accepting orders for the 2010 Boy Scouts of America Centennial Silver Dollar. The Silver Dollar coin commemorates the centennial of the Boy Scouts of America. The mintage limit for the 2010 Boy Scouts of America Centennial Silver Dollar is set at 350,000 coins, struck in 90% silver. Surcharges from sales of the commemorative coin are authorized to be paid to the National Boy Scouts of America Foundation.

The Boy Scouts of America Centennial Silver Dollar may be ordered at the United States Mint website, http://www.usmint.gov/catalog, or at the toll-free number, 1-800-USA-MINT (872-6468).

New Design for $100 Note Unveiled

Officials from the U.S. Department of the Treasury, the Board of Governors of the Federal Reserve System, and the United States Secret Service have unveiled the new design for the $100 note. Complete with advanced technology to combat counterfeiting, the new design for the $100 note retains the traditional look of U.S. currency.

The new $100 note will be issued on February 10, 2011; however, older designs in circulation will remain legal tender.

newbill

There are a number of security features in the redesigned $100 note, including two new features: the 3-D Security Ribbon and the Bell in the Inkwell. These security features are easy for consumers and merchants to use to authenticate their currency. For a more detailed description of the redesigned $100 note and its features, visit www.newmoney.gov. Free training materials for cash handlers are also available.

DELAWARE NOTES

 

DEL-ONE (Delaware FCU) has taken steps to provide a secure, user-friendly solution to the emerging demand for managing finances around the clock. The new free mobile banking service makes performing financial transactions even more convenient. It allows members the flexibility to use internet-enabled cell phones or PDAs when they’re on the go to check account balances, view account history, transfer funds, manage online bill payments and locate Del-One branches and ATMs.

 

In efforts to clean America’s highways, 18 DOVER FCU employees and family members recently gathered for the semi-annual “Walker Road Clean-Up,” part of the credit union’s Adopt A Highway sponsorship. Twice per year, the credit union team picks up trash and other debris along Walker Road to help beautify the local community.

      “We have a long history of helping in the Dover community, and our annual Walker Road clean-up demonstrates the heart and spirit of our team members,” commented David Clendaniel, President/CEO of Dover Federal. “The number of employees and their family members that turned out to pick up debris along a 1-mile stretch of road shows their willingness to give back to their community.” Dover Federal has sponsored the Adopt A Highway on Walker Road since 2001.

 

 

EAGLE ONE FCU has begun selling T-shirts commemorating the credit union’s 75th Anniversary.  The T-shirts, priced at $10 each, feature Eagle One’s 75th anniversary logo on front and back and also have “Member” printed on the front under the logo. Proceeds from the sale will be donated to the Postal Employees Relief Fund (PERF), which helps active and retired postal employees who incur a significant loss in property damage as a result of a major natural disaster or fire. Eagle One was founded as Philadelphia District Railway Postal Clerks FCU on July 26, 1935, and remains loyal to its roots as a postal credit union. The credit union has two offices located in the two largest mail processing facilities in Philadelphia and a branch in Claymont.

EDUCATIONAL OPPORTUNITIES

 

May/June QuickBites Teleconferences

One-hour sessions run from 11 a.m.-noon:

§  5/27  CU Alternatives to Predatory Car Loans

§  6/02  Regulation E

§  6/16  Cell Phones: Our Future Wallets

§  6/22  Professionalism in the Workplace

§  6/30  Key Financial Ratios Everyone Including the Board Should Know

The fee for the one-hour sessions is $99. The deadline to register with Bernadette Hines: one week before the session.

 

May/June Webcasts

§  5/19  Handling Return Items: Checks/Imaged/ACH

§  5/20  Reg CC: New Funds Availability Rules

§  5/26  Repossession, Notice, & Sale of Collateral

§  6/02  Understanding the Changes to 5300 Call Reports

§  6/09  Resolving the New Account Dilemma: Compliance/Security vs. Sales & Service

§  6/10  Remote Deposit & Risk: New FFIEC Exam Procedures

§  6/16  Safe Deposit Fundamentals

§  6/23  Preventing Losses to the Frontline & Call Centers

§  6/30  Handling the Right of Set Off: What You Need to Know

§  Reg CC Check Holds Webinar – CD only (available until August 31)

 

The webcasts are 90 minutes (3-4:30 p.m.). The $189 registration fee is for EITHER the “live” webcast or the recorded CD-ROM of the complete session. When registering, you must indicate your preference. The $219 registration fee covers both the “live session” and the CD-ROM recording. 

 

May/June Live Training/Meetings

 

Cards Council: “Card Marketing & the CARD Act” – Wednesday, May 26, from 10 a.m.-noon. Free to Cards/Marketing Council members. Non-council members: $100. Regis. deadline: 5/19.

 

Collection Council: “Inside Look at the Auto Auction” – Tuesday, June 8. Field trip to the Bel Air Auto Auction in Bel Air, Maryland. 9 a.m.-1 p.m. Lunch provided. Lender reposssessed vehicles are offered weekly at the auction, and participants will see the entire live process. Free to council members; all others $100. Regis. deadline: 6/1.  Participants may drive directly to the Auto Auction and arrive by 8:45 a.m. Bernadette Hines will coordinate volunteers to drive and those in need of a ride. The carpool will leave from the League parking lot by 7:15 a.m.

 

Robbery Prevention TrainingThis session is designed for mangement and front-line staff; board members and volunteers are encouraged to attend. Two dates and two locations:

1)    Tuesday, June 15 from 5:30-7 p.m. at the League office

2)    Wednesday, June 16 from 5-6:30 p.m. at Delaware State Police FCU in Georgetown

Fee: $55 per person per session. A light meal will be served. Regis. Deadline: 6/8.

 

 

At Your Service

 

 

League Activities in April 2010     

LEAGUE SERVICES

 

League Annual Meeting. Delaware had 190 registered individuals from 24 credit unions (including one from a DC credit union). In 2009 we had 151 individuals from 23 credit unions. Twenty-six vendors participated in the trade show – seven of those were new. Forty individuals from 16 credit unions attended the strategic planning session at the convention.

 

Annual Meeting Fundraising Events.  A special auction and the raffle of two golf drivers earned $860 for the Credit Union Legislative Action Council (CULAC) to help with political advocacy. Delaware has currently contributed over $2000 in our quest to reach the state’s 2010 CULAC goal of $5,537.93.

In addition at the annual meeting, proceeds from special events at the Thursday afternoon golf outing brought in $263 for the League scholarship program. A special “Putt a Nut” contest netted Children’s Miracle Network (CMN) a total of $480 to continue the agency’s good work. Half of the proceeds came from those who participated in the game, and the other half was matched by the League.

Delaware Credit Unions Sign-up for League Programs.

§  Sussex County FCU has entered into an agreement with Deluxe (who offers a cooperative share draft printing arrangement through the league). They join current clients Dover FCU, Eagle One FCU, and New Castle County School Employees FCU.

 

§  DPL’s board has approved shared branching through our PaCUSC partner. We will soon have six Delaware credit unions on the network: American Spirit, Chestnut Run, Delaware State Police, Delaware First, DPL, Sussex County, and Eagle One, which has a branch in our state.

 

New IIA Banner With Trademark Logo

investlogoThe Invest in America program has been trademarked and has a new logo. The new logo contains the trademark symbol, as well as the tag line, “CU Member Rewards Program,” to help better define what IIA means to your members. Participating credit unions should update their websites to add the banners with the new logo. If installed properly, the logo should be automatically updated.

The new logo, as well as marketing materials and banners are available at:
http://www.lovemycreditunion.org/Overall_Invest_in_America_Marketing_Materials_476.html.

Other happenings in the Invest in America program:

§  Credit unions earned over $325,000 in 1st quarter of 2010;

§  AutoNation joins Invest in America (used vehicles);

§  Shop America On-line Mall is coming soon; and

§  Sprint offers a free car charger to new customers and a money-back guarantee.

 

 

COMMUNICATIONS/PUBLIC RELATIONS

Delaware League News and Risk Alerts. In April, the League emailed 16 news updates. The majority dealt with compliance matters, NCUA news, CUNA Mutual information, and positive press for credit unions. There were five risk alerts which included a fraudulent check notice, unauthorized business account risk, phishing of NCUA’s website, identity theft using information on old copy machines, and fraud committed through the shared branching network.

League Travel. Pat and Bernadette visited with Luba Reilly, the new manager of Edge Moor Dupont EFCU. Pat greeted Wayne Stultz as the interim CEO of Delaware FCU (Del-One) and offered Wayne concrete suggestions of how to proceed in a search for the new CEO. Jane Bailey recently met with Nancy Gregory of Preferred Financial FCU. Pat attended Dover FCU’s annual meeting, and he and Alice made presentations at Del-One’s annual meeting.

COMPLIANCE

 

InfoSight/Policy Pro Compliance Update. The League continues to send out weekly InfoSight newsletters and monthly CU PolicyPro operational notes. In April, InfoSight recorded 78 hits from Delaware. Since January, there have been over 1300 visits to the site (some of these from League staff).

 

GOVERNMENTAL AFFAIRS

 

Interchange Fee Legislation. Over the last few weeks, CUNA has made significant progress on the regulatory restructuring bill, S. 3217. However, there are currently two amendments, #3771 and #3769, which change the card payment system and have drastic implications for credit unions and credit union members across the country. CUNA has been working behind the scenes to keep this from a vote and has asked that credit unions contact our members in Congress regarding this issue. Thanks to the following individuals and credit unions that have reported their advocacy to the league: Betsy Cole of Delaware Alliance FCU, John Watson of Seaford FCU, David Clendaniel of Dover FCU; Allen Riley of Sussex County FCU; and Jane Bailey and Pat Mahaney for the league. This is a key fight for credit unions, and we appreciate your help. 

 

EDUCATION

 

Annual Meeting Education Day. Keynoter Tom Glatt addressed over 100 credit union staff and volunteers with a presentation entitled “It Ain’t Ever Gonna Be 1960 Again!”on Friday morning. In the afternoon, five breakout sessions were repeated twice:

 

During the business meeting on Saturday, Bernadette Hines announced the following education awards earned in 2009:

 

April Education Sessions

Date

Title

 

# Individuals

 # CUs

04/08/10

Remember the Golden Rule Conf Call

Mid-Atlantic Conf Call

   2

 2

04/14/10

Mortgage Council: New Escrow Requirements

Sandy Cline

 12

 8

04/15/10

Hard Core Delinquent Accounts

Mid-Atlantic Conf Call

   4

 3

04/20/10

Financial Management Council

Ken Welch, Larson Allen LLP

 15

 9

04/29/10

52st  DCUL Annual Meeting Education Day

 

 

 

 

"It Ain't Never Gonna Be 1960 Again"

Tom Glatt

110

22

 

"Spam, Shams, & Other Scams"

Chetta Hebron-Byrd

  42

 

 

"Trends in Financial Security: What Are My Options"

Chris Mackey

  20

 

 

"The New Profitability Model"

Tom Glatt

  55

 

 

"NCUA's Top Hot Issues"

Herb Yolles

  39

 

 

"Negotiating Letters of Understanding & Agreement”

Chris Pippett

  16

 

 

DCUL Strategic Planning Meeting Update

 

  46

15

4/21/10

Quickbites: Telephone Etiquette

 

    2

  8

 

 

TOGETHER is published on the 15th and 30th of each month by the Delaware Credit Union League, 4 Quigley Boulevard, New Castle, DE 19720. Information to be published should be sent or phoned into the League no later than the Monday of the week preceding the publication date. Telephone: (302) 322-9341 or (800) 292-7875. This newsletter can also be found on the League website: www.dcul.org. Hard copies of the newsletter will be mailed to each credit union CEO/manager for distribution to those without computer access. Readers can receive a reminder when the newest edition is posted to the Web by emailing Editor Alice Smith (alice@dcul.org).

 

 

TOGETHER is published on the 15th and 30th of each month by the Delaware Credit Union League, 4 Quigley Boulevard, New Castle, DE 19720. Information to be published should be sent or phoned into the League no later than the Monday of the week preceding the publication date. Telephone: (302) 322-9341 or (800) 292-7875. This newsletter can also be found on the League website: www.dcul.org. Hard copies of the newsletter will be mailed to each credit union CEO/manager for distribution to those without computer access. Readers can receive a reminder when the newest edition is posted to the Web by emailing Editor Alice Smith (alice@dcul.org).