to help all of Delawares credit unions exist, compete, and prosper WINTER, 2004
Beat
0% Financing With Enterprise
Zero-Percent Financing
Those three little words threaten the health of your credit
unions loan portfolio. Enterprise
Car Sales can help. As the leader
in the used car marketplace, Enterprise can work with your credit union to
increase loan volume numbers, strengthen member loyalty and optimize your
earnings through effective car loans.
When you send members to Enterprise for a used vehicle
purchase, they promise to refer those members to you for financing 100% of the
time, guaranteed. Check out other
Enterprise benefits.
Strengthen Your Portfolio
With more of your new deposits allocated to loans as
opposed to lower-yield investments, your member dollars will work where they
have the most leverage. Enterprises
used car expertise and consultative sales process can help you grow the volume
of used car loans in your portfolio.
Special Sales
The Special Sales program gives credit unions the
opportunity to turn high loan volume quickly.
Enterprise offers private member events to allow your members to shop for
vehicles. With available
on-the-spot financing from your credit union, buying a vehicle is an easy,
haggle-free and pleasant experience.
Marketing Support
Enterprise works with you to maximize marketing and
promotional efforts.
On-Line Technology
Your members can shop for a used car on-line at www.enterprise.com/creditunion
and can even access the site through your credit unions homepage.
For more information on Enterprise Car Sales, contact Jane
Bailey at the League at 302.322.9341 or 800.292.7875.
Keep
Check Fraud in Check
Credit unions have learned the hard way that those
who commit check fraud are technically sophisticated, educated, organized,
innovative, adaptable, and cunning and tend to be entrepreneurial in nature.
Security officers are aware that check fraud continues to be a growing industry
where technology has driven check fraud to a record high and is creating huge
profits for criminals.
Why? Criminals
have easy access to routing and transit numbers. They have the expertise
of creating a check, including the watermarks, threads and holograms. With
the use of payroll software programs and a laser printer, criminals can create
an entire payroll stub, complete with year-to-date earnings, federal and state
withholdings, and vacation pay balances. With paper thats available at
any stationery store, and photocopiers to create the exact look of a companys
payroll checks, the deception is complete.
The steady advance of technology in recent years has
transformed the skilled art of forgery into childs play for the criminally
inclined. According to the National Check Fraud Center in Charleston,
S.C., check fraud and counterfeiting are among the fastest-growing problems
affecting retailers and financial institutions, producing estimated annual
losses of $10 billion.
What does this mean for your credit union? It means that
when you return a possible fraudulent item, there are fees incurred. It means
that education is mandatory. It means that informing the authorities of possible
fraud is imperative. It also means that the draft will route itself through the
system if the criminal is good at printing the micr line information on the
draft. As a correspondent institution, Mid-Atlantic Corporate FCU processes the
work that is delivered to us from the Federal Reserve and same day settlement
banks. In order for you to receive credit for any returned items, there is a
Federal Reserve charge that we pass on to the members.
These
facts are hard to swallow for all credit unions! It is critical to have a plan of action in place.
1.
Determine how much the credit union is losing from check fraud losses.
2.
Adjust resources and manpower to address those loss issues.
3.
Determine whether losses are due to individuals not following established
policies and procedures.
4.
Determine whether losses are the result of inadequate policies and
procedures.
5.
Make fraud control a focal point for the credit union.
6.
Investigate new and existing fraud control technologies and strategies.
No prevention feature is foolproof. However, certain
practices can reduce exposure to check fraud by complicating the criminals
task. For example, (1) direct deposit reduces the number of checks in
circulation that can be stolen or altered and (2) a prevention plan that
includes check security features can thwart many types of fraud.
If you would like to learn more about check fraud, additional information can also be obtained at the following web sites:
www.ckfraud.org
www.occ.treas.gov
www.fbi.gov
www.frbservices.org
www.aba.com
www.fdic.gov
www.badcheck.treas.gov
The article
above was contributed by Debra Cohn, Account Manager, Mid-Atlantic Corporate FCU.
Below
are some helpful fraud detection hints from CUNA Mutual.
Check
fraud prevention is a matter of policy -- and an educated front-line
staff. When a person is opening a new account, every effort to verify
his or her identity should be employed. Check deposit and cashing policy
should utilize the hold periods allowed under regulation CC. Train
tellers to watch for the following telltale signs:
ASSET
LIABILITY MANAGEMENT: What
is it? Why is it important?
Asset Liability Management (ALM) is the continuing rearrangement of
both sides of the balance sheet. It
is not a precision instrument, but an on-going process of planning,
organizing, controlling assets and liability volumes, mixes, maturities
and rates to maintain a specified interest margin. The GAP ratio is generally defined as Rate Sensitive Assets
(RSA) minus Rate Sensitive Liabilities (RSL) divided by assets.
While ALM does not eliminate interest rate risk, it does allow
you to generate returns that are commensurate with the risks taken.
ALM policies and procedures are increasingly being scrutinized by
your regulator and insurers. It
is an absolute necessity in todays changing and increasingly
challenging environment.
Risk
Identification
Some types of controllable risks which can affect the level of risk
exposure to your credit unions financial position are:
Interest rate:
the risk that changes in the market interest rates will adversely
impact financial performance.
Liquidity:
the risk that current loan and deposit withdrawal demands will
exceed the available liquid assets.
Credit:
the risk that the quality of the loan portfolio will be impaired,
either through inadequate loan underwriting standards or other factors,
which could result in significant loan losses.
Default:
the risk of an investment loss due to the inability of the issuer
to meet contractual obligations for principal and interest repayment.
Concentration:
the risk associated with concentrating loans to a particular
borrower or member group and/or inadequate diversification of the
investment portfolio.
Call:
the risk that funds will be returned before they are expected.
Custody: the
risk that investments held for safekeeping by others will not be kept or
maintained as agreed, thereby exposing the credit union to possible
loss.
Your asset liability management policy should state:
It is the policy of the credit union to control risk and
maintain safety and soundness while pursuing acceptable methods of
achieving maximum yields from earning assets to provide competitive
dividends and interest rates to members.
Authority
The board of directors is ultimately responsible for the asset
liability management practices in your credit union.
In actuality, the board will delegate the day to day authority
for making asset liability management decisions to the CEO.
These decisions must, of course, be made in accordance with the
asset liability management and investment policies.
The CEO then reports monthly to the board on ALM activities.
Compliance
All policies and practices governing ALM must be in full compliance
with all applicable state and federal laws, rules and regulations.
Adapted from The California Credit Union Leagues Resource
Guide for Small Credit Unions
(more
on ALM in future issues of Essentials)
TRUST ACCOUNTS
What is a trust account?
A trust account is defined as a legal relationship in which one person
holds property for the benefit of another.
The Trustor is the individual creating the trust and the Trustee
is the person holding title to the trust property.
The person for whose benefit the property is held is called the Beneficiary.
It is possible for the same person to act in several different capacities
under a trust, for example the trustor and the trustee are often the same
person.
The most common form of a simple revocable trust account is
the Totten Trust. In a Totten
Trust, the trust relationship is established by the form of the account and the
terms of the account agreement between the credit union and its member.
The only property subject to the terms of the trust are the funds on
deposit in the account. This type of trust allows a member to hold funds for another
person, subject to the members control during their lifetime.
Upon the death of the member, the funds in the account are paid to the
beneficiary designated in the account agreement only after the credit union has
obtained a certified copy of the members death certificate and the designated
beneficiarys identity has been adequately verified.
In the Totten Trust account, the member acts as both
trustor and trustee. According to
the law and terms of the agreement, the trust is revocable and the member/trustor
can withdraw all or any part of the funds during his/her lifetime.
Because this is a revocable trust and the member/trustor has access to
the funds and can revoke the trust at anytime, the social security number used
for tax purposes must be that of the member/trustor.
Living
Trust
The increased popularity of living trusts compels credit
unions to understand their role and responsibilities as depositories for the
living trust. Providing this
service is an excellent opportunity to serve your members needs without
incurring additional liability.
A living trust, often referred to as a family trust, is
commonly used as an estate planning device to avoid the delays, costs and
publicity of the probate process. A
living trust can also be used for transferring management of property, tax
planning and a variety of other purposes. Unlike
the Totten Trust, the terms of the trust relationship are contained in a trust
instrument which is created, usually with the aid of an attorney or an estate
planner, outside and independently of the credit union.
Furthermore, the terms of the trust will generally cover most, if not
all, of the members assets, not simply the funds on deposit in a particular
account.
Living trusts are revocable, either in whole or in part,
during the trustors lifetime. When
the trust agreement is prepared and signed, the trustors assets are then
transferred to the trustee to be held and managed in accordance with the terms
of the trust agreement.
Following the trustors death, assets are held and/or
distributed in accordance with the terms of the trust agreement.
An individual, as trustor, may transfer his property to himself as
trustee under the terms of the trust agreement.
A husband and wife, as trustors, may transfer their property to
themselves under such an agreement. If
a member wants to include his credit union account(s) in the trust, the
account(s) must be transferred to the trustee under the trust agreement.
For both state and federally chartered credit unions, the
trustor must be the member. Generally
speaking, no special form of account agreement is needed to establish a share
account for a living trust. However,
most credit unions also obtain a Trustees Agreement signed by each
trustee. This agreement is designed
to indemnify and hold the credit union harmless from any liability related to
any transactions initiated by the trustee on the account.
Setting up trust accounts takes more time and careful
oversight, but these types of accounts are a convenient member service that an
increasing number of your members are requesting.
Please
tell us what you think...
Do you find the information in this
publication useful, interesting and/or applicable to your credit union? What
information would you like to see in the Essentials? Do you wish to continue to receive this newsletter?
Please e-mail your comments to jane@dcul.org.
Thanks!
Essentials is published periodically by:
The Delaware Credit Union League
4 Quigley Boulevard
New Castle, DE 19720
(302) 322-9354 or (800) 292-7875
Fax: (302) 322-9354
Editor: Jane Bailey
E-Mail: jane@dcul.org