2015 VLC Sessions & Speakers



“The Credit Union Board of the Future: Key Hurdles You’ll Need to Overcome”

Speaker: Michael Daigneault, CEO of Quantum Governance

What will the credit union board of the future be like?  How will it constructively partner with management?  How will it develop strategy? Who will be on the board?  How will it be structured?  What will happen at its meetings?  How might it better leverage the cooperative framework? How will it learn and remain relevant? And most importantly, how will it “get to the future first?”

This keynote will invite you to consider nine key hurdles that your credit union board will need to successfully overcome as you move towards crafting the credit union board of the future, namely:

  • Composing the board in the future
  • Keeping pace with technology
  • Redefining “community”
  • Dealing with disruptors
  • Identifying demographic shifts
  • Channeling the flood of information
  • Overcoming complexity
  • Defining risk tolerance
  • Understanding your credit union’s impact

Join Michael Daigneault, CEO of Quantum Governance, and explore how you – as well as your board and senior management colleagues – can successfully clear these hurdles to craft and lead the credit union board of the future! Are You Ready?

“The Pit and the Pendulum”

Speaker: Anirban Basu, Chairman & CEO, Sage Policy Group, Inc.

This presentation provides a detailed, data-driven update of the performance of the global, national, and relevant regional economy.  Special attention is given to key aspects of economic life, including trends characterizing financial, real estate, energy, and labor markets.


“Bank Secrecy Act Training”

Speaker: André Lucas, Director of Compliance, MD|DC CUA

This session will take a close look at the requirements of the Bank Secrecy Act (BSA) and the Customer Identification Program (CIP), provide an overview of the Office of Foreign Assets Control (OFAC) and the PATRIOT Act, and identify the penalties that regulators could potentially impose on your credit union.  The appropriate due diligence, internal control procedures, and independent testing requirements will be covered.

“Re-evaluating Your Strategic Plan: Five Strategic Planning Must-Haves That Are Often Overlooked”

Speaker: Keith Hughey, Senior Consultant, John M. Floyd & Associates, Inc.

In today’s environment, neglecting these key business strategies can negatively impact long-term planning and performance.  At strategic planning time, a typical credit union focuses on new product development, service delivery initiatives and technology needs.  However, astute credit union leaders must also pay attention to these five strategic planning initiatives:

  • Ensure uninterrupted, quality leadership
  • Recruit board members who match the community you serve
  • Train employees on cross-selling products and services
  • Match technology and branch service capabilities with changing service preferences
  • Maintain a nimble strategic focus to remain relevant

“The Supervisory Committee of the Future”

Speaker: Michael Daigneault, CEO of Quantum Governance

Your supervisory committee can greatly affect the overall success of your credit union.  In addition to keeping a focus on the audits and working seamlessly with the board and management, today’s supervisory committee should play an important role in other matters, such as your credit union’s overall Enterprise Risk Management (ERM) approach, internal controls and fraud prevention.

Attend this session and explore:

  • The supervisory committee’s role in your credit union’s governance structure
  • NCUA expectations for your supervisory committee
  • Going beyond the minimum: supervisory committee best practices

“Recruiting for the Credit Union Board – Opportunity, Diversity & Internships”

Speaker: Janie Warner, Senior Consultant and Advisor, Regions Insurance Group

This session talks about why the board needs to create opportunities for new members – and to look specifically for a diverse face that is reflective of the credit union membership.  While internships are not common for boards, it is presented as a good way for younger members to be exposed to how the board operates by being a non-voting member.  This internship would be a requirement for any prospective board member.

“Director Bad Behavior – The Impact on Your Credit Union”

Speaker: Christopher Pippett, Partner, Fox Rothschild, LLP

This session will review the duties and obligations of credit union directors and committee members to the credit union, and analyze the adverse impact upon the credit union when a director or committee member fails to fulfill those duties in terms of claims by employees, vendors, members and the NCUA.

“The View from Inside the Beltway”

Speaker: John McKechnie, Partner, Total Spectrum

John McKechnie, a veteran of nearly four-decades of credit union advocacy, provides a wide-ranging overview of the legislative and regulatory happenings that affect your credit union and how it serves your members.  New issues such as cyber security and risk-based capital, as well as ongoing challenges such as threats to the credit union tax exemption and the need for regulatory relief, will be highlighted during this interactive session.

“Nothing’s More Devastating than Internal Dishonesty”

Speaker: Ken Otsuka, Risk Management, CUNA Mutual Group

The more complete internal controls, the less tempted an employee will be to commit a dishonest act. Internal controls should constitute a system of checks and balances that hold individuals accountable for their actions and limit the potential impact of employee dishonesty. Discussion based on key insights, real-life case studies, warning signs, and implementing loss controls will help you cover your bases.

“Understanding Your Fiduciary Responsibility & The Volunteer Protection Act”

Speaker: Janie Warner, Senior Consultant and Advisor, Regions Insurance Group

One of the biggest potential liabilities for any volunteer board is a breach of fiduciary duty to the organization. Often, boards believe that they are protected for fiduciary failures by the federal Volunteer Protection Act of 1997 (VPA). Not necessarily.

This session will discuss exactly what fiduciary duties are and explore the VPA and how its protections may or may not extend to the volunteer board when fiduciary duty is breached.

Specifically geared for volunteer board members – whether new or well-seasoned as well as executives and committee members – this session will prepare the attendee to understand why their attention to duty is so vitally important to the success of their Credit Union.

“Credit Union CEO/Chairman Panel”

Moderator: John McKechnie, Partner, Total Spectrum

This session will provide an opportunity for you to address your credit union peers by exchanging ideas, information and questions. A panel of credit union CEOs and chairpersons who share your same challenges and issues will be on hand to provide their perspective, experience and knowledge.

“Data Braches and Cyber Risks”

Speaker: Ken Otsuka, Risk Management, CUNA Mutual Group

Technology facilitated an increased usage of the internet, and delivers a breath of liability issues many have never experienced before – these issues and exposures are often referred to as “cyber liability.” A data breach can result in more than lost data. It can damage your credit union’s reputation, shake your members’ trust and cost you tens of thousands of dollars to repair. Is your credit union prepared to respond to a threat of this nature?



20130612 Quantum Governance PortraitsCopyright 2013 Len  Spoden Photography.Michael Daigneault, CEO, Quantum Governance

As the CEO of Quantum Governance, Michael brings more than 30 years of experience as a thought-provoking consultant, dynamic speaker and an engaging retreat facilitator. As a nationally-recognized conference speaker, Michael has presented for a variety of organizations, including: Board Source, The Conference Board, The Credit Union Executives Society, The Ethics Officers Association and Independent Sector, among others. With his colleagues and staff, Michael provides a full range of targeted training opportunities in the form of customized seminars, workshops, retreats and keynote speeches.

Previously, Michael served as President of the Ethics Resource Center (ERC) – the nation’s oldest, independent ethics center. During his tenure, the organization launched the ERC Fellows Program; developed ethics centers in the United Arab Emirates, South Africa and Colombia; and spearheaded the re-birth of the National Business Ethics Survey. Additionally, the organization worked with leading institutions including Lockheed Martin Corporation, the Society for Human Resource Management and the World Bank Group. Prior to that, Michael was the Executive Director of the American Inns of Court Foundation, a national nonprofit dedicated to enhancing the skills, ethics, civility and professionalism of judges and lawyers.

Michael is a three-time graduate of Georgetown University, holding a B.A. from the College of Arts & Sciences where he was the top graduate in Philosophy; a J.D. from the Law Center; and a Master’s Degree in Law from the Law Center.

Anirban Basu, Chairman & CEO, Sage Policy Group, Inc.

Anirban Basu is Chairman & CEO of Sage Policy Group, Inc., an economic and policy consulting firm in Baltimore, Maryland. Mr. Basu is among the most recognizable economists, in part because of his consulting work on behalf of numerous clients, including prominent developers, bankers, brokerage houses, energy suppliers, law firms and business associations.

On behalf of government agencies and non-profit organizations, Mr. Basu has written several high-profile economic development strategies, including co-authoring economic development strategies for Baltimore City and Baltimore County, Maryland. Among other things, Anirban serves as the chief economist to Associated Builders and Contractors (national) and as chief economic advisor to the Construction Financial Management Association.

In recent years, he has also focused upon health economics, the economics of education and economic development. He currently lectures at Johns Hopkins University in micro-, macro-, international and urban economics.

In 2007, Mr. Basu was selected by the Daily Record newspaper as one of Maryland’s 50 most influential people. The Baltimore Business Journal named him one of the region’s 20 most powerful business leaders in 2010.

Over time, Mr. Basu has had occasion to serve on many boards, including the boards of First Mariner Bank, the Baltimore School for the Arts, the Baltimore City Public School System, and Union Memorial Hospital. He is presently chairman of the Baltimore County Economic Advisory Committee and economic advisor to the Baltimore-Washington Corridor Chamber of Commerce. He was recently appointed to the University System of Maryland Foundation Board and is also on the Board of the Archdiocese of Baltimore School System.

Mr. Basu earned his B.S. in Foreign Service at Georgetown University in 1990. He earned his Master’s in Public Policy from Harvard University’s John F. Kennedy School of Government, and his Master’s in Economics from the University of Maryland, College Park. His Juris Doctor was earned at the University of Maryland School of Law in 2003.

André Lucas, Director of Compliance, MD|DC Credit Union Association

As Director of Compliance for the MD|DC Credit Union Association, André Lucas maintains an active involvement in consulting with affiliated credit unions on operational issues, policies and procedure development, and federal and state compliance issues. He also provides training in the areas of Bank Secrecy Act (BSA) and Collections, and conducts on-site BSA testing/reviews for affiliated credit unions. He holds CUNA’s Certified Credit Union Compliance Expert (CUCE) and BSA Compliance Specialist (BSACS) designations.

Originally from Washington, DC, André began his credit union career in 1984 as a Collection Officer with Pentagon Federal Credit Union. Two years later, he became Collections Manager for CommonWealth One Federal Credit Union (formerly AMC FCU) in Alexandria, Virginia. During his twenty years there, he was one of the first elected officers for the Capital Area Collection Managers Roundtable Group, serving as the first Chairman from 1995 through 1998 and again in 2001 and 2002.

Keith Hughey, Senior Consultant, John M. Floyd & Associates, Inc.

Keith Hughey is a Senior Consultant with industry leader John M. Floyd & Associates, Inc. As lead consultant for JMFA’s Business Strategies Practice, his focus includes advising clients on strategic planning, corporate governance, management succession, leadership and organizational health/human systems.

Hughey joined JMFA in 2012 with more than 35 years of consulting and managerial experience. Until founding his own practice, J. Keith Hughey Company in 2008, he was a principal in the WHY Group, LLC. Hughey began his career at Texas Commerce Bank. He became a consultant in 1977 where he specialized in risk management for financial institutions for 20 years. In 1996 his focus shifted to developing strategies to fully leverage underutilized human capital.

Hughey is the author of the widely read weekly e-letter, Monday Morning Musings, a noted speaker, guest lecturer and faculty member at the Southwestern Graduate School of Banking at Southern Methodist University (SMU), where he teaches classes in strategic management, planning and leadership. In 2012 he was named Outstanding Board Member by the Texas Association of Appraisals Districts. He also was named an advisor to the Banking Program at the Mays School of Business at Texas A&M University. Hughey received his Bachelor in Business Administration degree in accounting, and completed post graduate studies in finance and economics from the University of Houston.

Janie WarnerJanie Warner, Senior Consultant and Advisor, Regions Insurance Group

Janie Warner is Senior Consultant and Advisor for the Regions Insurance Group in Little Rock, Arkansas. In this role, she confers with client corporations on issues related to management, benefits, and employee life cycle concerns. Janie leads the Client Resource Team which consists of HR professionals and attorneys, who work diligently to provide exceptional service to the companies who entrust their employee benefit programs and property and casualty insurance policies to the Regions team of brokers and agents.

Before joining Regions Insurance in 2009, Janie worked in the field of Executive Management and Human Resources for more than 25 years including 6 years as a Vice President for Arkansas Federal Credit Union and three years as Chief Administration Officer for ABC Financial Services, Inc. She served on the adjunct faculty of Embry Riddle Aeronautical University teaching HR Management, Organizational Development and Labor Relations. Janie is a regular contributor to “HR Professionals” magazine as well as other publications and is currently writing a book on the principals of practical leadership.

Ms. Warner earned a Bachelor of Arts degree in psychology from Evangel University (Springfield, Missouri), and a Masters degree in Human Resource Management from Golden Gate University in San Francisco.

Additionally, Janie is a nationally recognized speaker presenting to various industry groups in the areas of Volunteer Board Governance, Executive Management, Leadership, Ethics and Human Resources.

Christopher  “Chris” Pippett, Partner, Fox Rothschild LLP

Christopher Pippett has substantial experience in representing state and federally chartered credit unions in a broad range of regulatory, corporate governance, business and real estate issues. He has represented the full gamut of credit unions from small SEG based credit unions, to large community based and corporate credit unions. Chris advises credit unions on complex corporate governance issues and has regularly been called upon to represent boards and management in contested board elections, controversial meetings, criminal investigations and litigation brought by employees and members.

Chris has advised credit union management and boards on issues relating to board duties, structure and policies, and in dealing with various inquiries from NCUA and state regulators, as well as other government agencies. He also advises credit unions on mergers, acquisitions and conversions including the groundwork, procedures, and due diligence which are a necessity for successfully completing such transactions.

John McKechnie, Partner, Total Spectrum

John McKechnie, a partner with Total Spectrum since 2011, began his career in the credit union industry in 1987 as Director of Political Action with the Credit Union National Association (CUNA), later becoming its chief federal lobbyist. He helped create the nationwide grassroots campaign that culminated with the passage of the landmark 1998 credit union membership legislation. He also played a key role in the passage of the bankruptcy abuse prevention legislation in 2005 and for propelling CUNA into the front ranks of Washington’s advocacy groups. In 2006, he became a Presidential appointee to the National Credit Union Administration (NCUA). As Director of Public and Congressional Affairs, he was responsible for media and congressional relations during the recent economic dislocation. He was instrumental in the formulation and passage of key legislation that enabled the credit union industry’s federal insurance fund to remain solvent and stable, and was also the day-to-day manager of a multi-media campaign that netted over $5 million in donated advertising for NCUA.

Ken Otsuka, Senior Consultant, Risk Management, CUNA Mutual Group

Ken Otsuka is a senior consultant in Risk Management for the Credit Union Protection Risk Management department of CUNA Mutual Group. In this role, he assists credit unions in identifying areas of risk in their operations, and recommends appropriate loss controls to reduce loss exposure. Otsuka joined Risk Management in 1990 after spending eight years as an auditor with another insurance company and is also responsible for researching and analyzing emerging risks for product development along with developing resources and other training material for credit unions.

A graduate of Northern Illinois University, Otsuka earned a bachelor’s degree in accounting. He received his Certified Public Accountant (CPA) designation in 1982. Otsuka is frequently asked to speak by various organizations on a variety of fraud and compliance topics. He also provides training for credit union employees. Otsuka is considered an expert on Federal Reserve Regulation CC and often conducts training seminars on the regulation.